The backbone of oneExchange is built on the world’s most popular and field-proven platform – Microsoft Exchange Server.
Generous Mailbox Sizes
Depending on your needs there are three mailbox storage sizes to choose from: 4GB, 25GB and 50GB.
Included Collaboration Tools
Keep your team connected with shareable calendars, centralized contacts, to-do lists and more.
Setting up your business with oneExchange can be done within days. The migration is simple and can take place over a weekend or a couple of days versus the months it can take to deploy and migrate in-house Microsoft Exchange solutions.
MAPI and or POP3 Access
Experience full Microsoft Exchange MAPI support over a secure Internet connection. Your business can now take advantage of Microsoft Exchange Server without the need to purchase, maintain, and upgrade an on-premise-based solution.
Real-time synchronization over the air regardless of the smartphone type or provider. Specifically, oneExchange supports iOS, Android, Windows Phone, and BlackBerry
Outlook Web Access (OWA)
Access all your emails, contacts, calendars, and your entire mailbox from anywhere, at any time, over any device with a standard Internet connection and web browser.
Software License Management
Forget about keeping your software licenses up to date. We take care of that so you can have the most stable, up-to-date versions of Microsoft Exchange and Outlook.
Guaranteed Service Uptime
An email service is useless if it’s unreliable. That’s why our Service Level Agreement guarantees oneExchange to be up and running 99.9% of the time.
Control Your Data.
The control you need at your fingertips.
Control your business email without the hassle.
Managing a Microsoft Exchange server can take a lot of time away from other important tasks. Remain in control without wasting all that time.
We call it the oneCloud Control Panel (oCCP). Administer your business’s email users from anywhere.
See how email accounts you have and even how much spam we’re blocking, now thanks to oneAnti-Spam.
Control User Accounts
Be in control of your email resources. Add users to internal email lists,add users, limit their access or completely remove them.
Control on the Go
Access the oneCloud Control Panel (oCCP) from any web browser to manage your email users and what they can do.
Daily Email Backups
Daily online backups of your mailbox contents such as emails, contacts, to-do lists, and calendars let you worry less.
Cloud Data Protection
By having your email stored remotely, its protected in the event a device is stolen or damaged. All that is needed is an internet connection and you’re up and running like nothing happened.
All your data is encrypted & physically protected.
We protect your data as if it were our own.
From the very start, oneExchange is busy making sure only those you want to access your data can. From encryption techniques to multiple overlapping datacenter security measures, oneExchange ensures your data stays secure.
Our Canadian datacenter was made to keep your data safe.
We take the physical security of our datacenter very seriously. In addition to onsite trained security personnel, NIRIX ensures that all admitted have gone through a two-stage biometric authentication process to verify their identity.
The controlled environment is also monitored by a network of security cameras with low-light technology 24×7. Both interior and exterior activity is scanned and recorded for the surveillance team.
Our services are based not only on a secure and certified facility but also on a reliable one. When down time isn’t an option, many businesses look to redundant resources to support their operations. Here’s how all of our services benefit from the redundancy in our datacenter.
Redundant Power: redundant Uninterrupted Power Supply (UPS) systems and high-capacity backup diesel generators with fuel for a minimum of 24 hours of operation
Redundant Cooling: redundant computer-controlled compressors and AC units.
Redundant Network: multiple internet carriers and fibre paths.
When you need help we’re here.
Top Notch Support
Our in-house CustomerCare team provides all the support for our enterprise, medium and small businesses. If you are comfortable finding answers on your own there is also a selection of knowledge base articles you can browse.
Enough good things can not be said about our CustomerCare team. They are crucial in differentiating our service from the competition. Their feedback, from serving our customers, is a valuable component of how we improve and develop new services.
Accessing your oneExchange account is very secure. All communication is encrypted via HTTPS using industry standard SSL 2048-bit bank-grade encryption. In addition, access to your managed email is password protected.
No. Security is of the utmost importance to us as an advanced Cloud Service Provider (CSP). Therefore, we have taken many security precautions to ensure that your data and email are safe and that no one can get unauthorized access to your information. All of your data is stored in our certified datacenter facility in Canada and our knowledgeable support team operates under strict standard operating procedures to ensure your data is safe and secure.
Yes. Some of the biggest benefits to oneExchange are the collaboration capabilities such as shared calendars, the ability to book shared resource rooms or equipment, having a centralized corporate directory that you can share with your sales team, or managing and assigning tasks — all from within Microsoft Outlook.
Yes. Spam is generally a big problem for everyone who uses email. It's such a big problem that we developed another service called oneAnti-Spam that uses advance technologies to protect your inbox. oneAnti-Spam is seamlessly integrated in oneExchange. Learn more about oneAnti-Spam.
To use oneExchange you will need broadband high-speed Internet and a PC. If you don’t already have a personalized email domain (e.g. www.yourdomain.com), we can help you secure a domain to your liking and have everything set up for you so you don’t have to worry about the technical details. oneExchange will work with Outlook 2007 or higher on both Mac and Windows machines.
Yes you can have unlimited Aliases per mailbox. For example, if you are a small business and require multiple email addresses such as “Sales,” “Info,” or “Support,” you can attach all three addresses to a single email box.
BES services provide full BlackBerry synchronization capabilities for calendars, contacts, emails, and much more to your BlackBerry smartphone while you are on the road. Some of the advantages of BES services include full synchronization services as well as the ability to centrally manage your email, calendar, and contacts. With other types of synchronization technologies you may end up trying to manage multiple “sets” of information which becomes very cumbersome and confusing. With BES services, your information is consistent, centralized, and you see the same set of information across your BlackBerry smartphone and your desktop or laptop.
All the acronyms above are technical protocols that define how your email client (typically Microsoft Outlook) will communicate with oneExchange servers when receiving emails.
POP3 is the most basic method of how your email client communicates with oneExchange servers to get email. If you configure your email client to use POP3 to download emails from our servers, all emails will be downloaded locally to your PC or laptop and the copy on the server will be deleted. This is a quick way to get your email and to save them locally; however, if you ever get your laptop or desktop stolen or it crashes, we will not be able to recover your emails.
IMAP takes your email client to the next level and allows you to download your emails locally but still keep a copy of your emails on the server. However, you must manually manage two sets of email inboxes (one on your local machine, and another set on the server). While this may be a slight improvement this is not an easy way to ensure your two sets of emails are the same.
MAPI is Microsoft’s standard email client communications language between the email client and the email server running Microsoft Exchange. This is the recommended and preferred method to configure your email client to get emails using oneExchange. There is no need to “manually” manage your email inbox, as there is always only one central copy. This way you always have a clear picture of which emails are current and which have been filed.
RPC over HTTPS is a special method of connectivity configured for those road warriors that require remote email access but like to have the full Microsoft Outlook experience as the email client. RPC over HTTPS can be configured on your Microsoft Outlook client for a secure encrypted connection to oneExchange. The beauty of this connection type is that you no longer have to deal with configuring cumbersome VPN connections or deal with SSL VPN login issues. Once you are connected to the Internet from your desktop or laptop, simply click the Microsoft Outlook icon as if you were in the office! That’s it!
Yes. You will be able to use oneExchange if you use a Macintosh desktop or laptop. The Microsoft Exchange platform will support Entourage 2008 or higher as well as Microsoft Outlook 2011 for Mac as an email client. oneExchange can also be accessed via any standard based browser on a Mac. Supported browsers for Outlook Web Access (OWA) include Firefox, Safari, Opera, and Microsoft Internet Explorer browser.