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Built for business.
Use the world’s business standard in email, Microsoft’s Exchange. Collaborate using MS Outlook’s email, contacts, tasks and calendars.
Control your data.
Be in control of where your email is and who is looking at it. Configure your users and service without the headaches of server management.
Seamless Security.
From the moment you use oneExchange it is busy making sure only those you want to access your data can. From encryption techniques to several overlapping datacenter security measures, oneExchange ensures your data stays secure.
CustomerCare
We know how frustrating terrible support is. It’s what motivates us to have excellent support.
oneExchange at a glance
Microsoft Exchange Platform
The backbone of oneExchange is built on the world’s most popular and field-proven platform – Microsoft Exchange Server.
Generous Mailbox Sizes
Depending on your needs there are three mailbox storage sizes to choose from: 4GB, 25GB and 50GB.
Included Collaboration Tools
Keep your team connected with shareable calendars, centralized contacts, to-do lists and more.
Smartphone Integration
Real-time synchronization over the air regardless of the smartphone type or provider. Specifically, oneExchange supports iOS, Android, Windows Phone, and BlackBerry
Guaranteed Service Uptime
An email service is useless if it’s unreliable. That’s why our Service Level Agreement guarantees oneExchange to be up and running 99.9% of the time.
Central Management Panel
We call it the oneCloud Control Panel (oCCP). Administer your business’s email users from anywhere.
Usage Reports
See how email accounts you have and even how much spam we’re blocking, now thanks to oneAnti-Spam.
Daily Email Backups
Daily online backups of your mailbox contents such as emails, contacts, to-do lists, and calendars let you worry less.
oneAnti-Spam Takes Care of Unwanted Email
Every oneExchange account is protected by our spam killing server oneAnti-spam. If you hate spam you’ll love this. Learn more…
Common oneExchange Questions
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How secure is cloud computing email hosting over the internet?Accessing your oneExchange account is very secure. All communication is encrypted via HTTPS using industry standard SSL 2048-bit bank-grade encryption. In addition, access to your managed email is password protected.
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Will other companies using oneExchange able to see or have access to my emails?No. Security is of the utmost importance to us as an advanced Cloud Service Provider (CSP). Therefore, we have taken many security precautions to ensure that your data and email are safe and that no one can get unauthorized access to your information. All of your data is stored in our certified datacenter facility in Canada and our knowledgeable support team operates under strict standard operating procedures to ensure your data is safe and secure.
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Where is my email hosted?All your email is hosted in Canada. No data is ever stored, copied, or backed up outside of Canada. Your data will not be subjective to foreign privacy laws i.e. U.S. Patriot Act.
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Is my email backed up?Yes, your emails are backed up nightly, with encryption as an extra security precaution, to our ultra-resilient SAN and Cloud infrastructure.
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Am I able to share my calendars and contacts with other people in my organization?Yes. Some of the biggest benefits to oneExchange are the collaboration capabilities such as shared calendars, the ability to book shared resource rooms or equipment, having a centralized corporate directory that you can share with your sales team, or managing and assigning tasks — all from within Microsoft Outlook.
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Does oneExchange come with any anti-virus or anti-spamYes. Spam is generally a big problem for everyone who uses email. It's such a big problem that we developed another service called oneAnti-Spam that uses advance technologies to protect your inbox. oneAnti-Spam is seamlessly integrated in oneExchange. Learn more about oneAnti-Spam.
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What are the technical requirements for oneExchange?To use oneExchange you will need broadband high-speed Internet and a PC. If you don’t already have a personalized email domain (e.g. www.yourdomain.com), we can help you secure a domain to your liking and have everything set up for you so you don’t have to worry about the technical details. oneExchange will work with Outlook 2007 or higher on both Mac and Windows machines.
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Can I have an alias for my mailbox and if so, how many?Yes you can have unlimited Aliases per mailbox. For example, if you are a small business and require multiple email addresses such as “Sales,” “Info,” or “Support,” you can attach all three addresses to a single email box.
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Which smartphones will oneExchange work with?- Microsoft devices running Microsoft Windows Mobile OS version 5.1 and up
- Apple devices running iOS 5.1 and up
- Android devices running 2.3 and up
- BlackBerry devices running 5.0 and up
All supported devices provide full over-the-air (OTA) syncing of your emails, contacts, and calendar in real time.
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What is BlackBerry Enterprise Server (BES)?BES services provide full BlackBerry synchronization capabilities for calendars, contacts, emails, and much more to your BlackBerry smartphone while you are on the road. Some of the advantages of BES services include full synchronization services as well as the ability to centrally manage your email, calendar, and contacts. With other types of synchronization technologies you may end up trying to manage multiple “sets” of information which becomes very cumbersome and confusing. With BES services, your information is consistent, centralized, and you see the same set of information across your BlackBerry smartphone and your desktop or laptop.
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What is the difference between POP3, IMAP, MAPI, and RPC over HTTPS?All the acronyms above are technical protocols that define how your email client (typically Microsoft Outlook) will communicate with oneExchange servers when receiving emails.
POP3 is the most basic method of how your email client communicates with oneExchange servers to get email. If you configure your email client to use POP3 to download emails from our servers, all emails will be downloaded locally to your PC or laptop and the copy on the server will be deleted. This is a quick way to get your email and to save them locally; however, if you ever get your laptop or desktop stolen or it crashes, we will not be able to recover your emails.
IMAP takes your email client to the next level and allows you to download your emails locally but still keep a copy of your emails on the server. However, you must manually manage two sets of email inboxes (one on your local machine, and another set on the server). While this may be a slight improvement this is not an easy way to ensure your two sets of emails are the same.
MAPI is Microsoft’s standard email client communications language between the email client and the email server running Microsoft Exchange. This is the recommended and preferred method to configure your email client to get emails using oneExchange. There is no need to “manually” manage your email inbox, as there is always only one central copy. This way you always have a clear picture of which emails are current and which have been filed.
RPC over HTTPS is a special method of connectivity configured for those road warriors that require remote email access but like to have the full Microsoft Outlook experience as the email client. RPC over HTTPS can be configured on your Microsoft Outlook client for a secure encrypted connection to oneExchange. The beauty of this connection type is that you no longer have to deal with configuring cumbersome VPN connections or deal with SSL VPN login issues. Once you are connected to the Internet from your desktop or laptop, simply click the Microsoft Outlook icon as if you were in the office! That’s it!
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Will I be able to access oneExchange on a Mac/Apple Computer?Yes. You will be able to use oneExchange if you use a Macintosh desktop or laptop. The Microsoft Exchange platform will support Entourage 2008 or higher as well as Microsoft Outlook 2011 for Mac as an email client. oneExchange can also be accessed via any standard based browser on a Mac. Supported browsers for Outlook Web Access (OWA) include Firefox, Safari, Opera, and Microsoft Internet Explorer browser.
Got questions? We’d love to talk to you. Contact sales.
