Features

Built for Business.

Always have your data and applications to do business…
wherever you are.

Access & protection all in one.

Let’s say you drop your laptop… then accidentally back you car over it. With oneDesktop your data and apps are safe. All you need is to find a computer with an internet connection.

Kick the tires with the free trial

Remote Cloud Desktop

Access your data and applications in a framework you’re used to… your desktop. It doesn’t matter where you are. All you need is a computer, tablet or phone and web access.

Hosted Applications

Want access to your accounting software or business productivity suite? oneDesktop allows for the hosting of third-party applications like QuickBooks, Microsoft Office and others.

Rapid Deployment

Adding users and applications is quick and simple. As your business grows, oneDesktop scales with you. Less headaches, more productivity.

Full Turnkey Service

oneDesktop includes all the IT you need to run your business. It includes the hardware, software and licenses, application hosting, email, and backup capabilities. All ready to go out of the box.

Microsoft Office

Each oneDesktop user gets access to Microsoft Word, Exchange and PowerPoint. All the applications are hosted in the cloud and kept up to date.

25GB of Storage

You can do a lot with 25GB of storage. Each oneDesktop user will be able to use their 25GB as needed. If more space that’s no problem. Additional space is available.

oneExchange Included

Through oneExchange each oneDesktop user will have access to Microsoft Outlook to handle all their email needs. Based on Microsoft Exchange, oneExchange lets you work without the email headaches.

Includes oneAnti-Spam

We protect your inbox with oneAnti-Spam. It uses a series of world wide filters to detect and remove spam and viruses before they hit your systems. One more thing included and one less thing to worry about.

Mobile Support

You can access your desktop from any mobile device with one of the following operating systems: iSO 5.1+, Android 2.3+, BlackBerry 5.0+, Windows Mobile 5.1+.

Fully Licensed Software

Forget about keeping your software licenses up to date. We take care of that so you can have the most stable, up-to-date versions of Microsoft, Office, Exchange, Outlook and other hosted applications.

Guaranteed Service Uptime

An email service is useless if it’s unreliable. That’s why our Service Level Agreement guarantees oneDesktop to be up and running 99.9% of the time. If needed that agreement can be bumped up to 99.99%.

Single Employee Sign On

With so many applications that need passwords you’ll be happy to know that oneDesktop uses one sign on for each user. One less thing to keep track of.

Device Flexibility

Since oneDesktop isn’t confined to one device, users are able to use what they are comfortable with. Whether that be an office desktop or a home laptop. If you want your employees to use it they can.

oneFileSync

oneDesktop users have access to a file syncing service that makes oneDesktop even more versatile. Take a look at what oneFileSync has to offer.

Control Your Data.

The control you need at your fingertips.

Manage an office of computers without the hassle.

Managing an office full of computers can take a lot of time away from other important tasks. Remain in control without wasting all that time.

Get started with oneDesktop

Central Management Panel

We call it the oneCloud Control Panel (oCCP). Administer your business’s oneDesktop users from anywhere.

Usage Reports

See how many oneDesktop accounts you have, storage usage, and email and spam statistics.

Control User Accounts & Applications

Add users limit their access or completely remove them. Also manage your hosted applications.

Control on the Go

It doesn’t matter where you are in order to be in control of oneDesktop. Access the web interface from any device with a modern web browser.

Daily Backups

We’ve all lost something before. It’s a terrible feeling. Fortunately for oneDesktop users all their data is backed up daily. Go ahead lose somethig. We’ve got your back.

Cloud Data Protection

By having your data stored remotely, its protected in the event a device is stolen or damaged. All that is needed is some new hardware and your desktop is up and running like nothing happened.

Seamless Security.

All your data is encrypted & physically protected.

We protect your data as if it were our own.

From the very start, oneDesktop is busy making sure only those you want to access your data can. From encryption techniques to multiple overlapping datacenter security measures, oneDesktop ensures your data stays secure.

PCS DSS Compliant

NIRIX’s Payment Card Industry (PCI) Compliance can be attributed to customers of NIRIX should they utilize the methods through oneDesktop.

256-bit SSL Transmission

The backup and restoration of your data is done through a Secure Socket Layer (SSL) channel.

256-bit Encryption

All data is compressed and encrypted with 256-bit encryption before being uploaded and stored on the oneExchange servers.

NIRIX’s certification & compliance

Datacenter

Our Canadian datacenter was made to keep your data safe.

Physical Security

We take the physical security of our datacenter very seriously. In addition to onsite trained security personnel, NIRIX ensures that all admitted have gone through a two-stage biometric authentication process to verify their identity.

The controlled environment is also monitored by a network of security cameras with low-light technology 24×7. Both interior and exterior activity is scanned and recorded for the surveillance team.

Redundancy

Our services are based not only on a secure and certified facility but also on a reliable one. When down time isn’t an option, many businesses look to redundant resources to support their operations. Here’s how all of our services benefit from the redundancy in our datacenter.

Redundant Power: redundant Uninterrupted Power Supply (UPS) systems and high-capacity backup diesel generators with fuel for a minimum of 24 hours of operation

Redundant Cooling: redundant computer-controlled compressors and AC units.

Redundant Network: multiple internet carriers and fibre paths.

CustomerCare

When you need help we’re here.

Top Notch Support

Our in-house CustomerCare team provides all the support for our enterprise, medium and small businesses. If you are comfortable finding answers on your own there is also a selection of knowledge base articles you can browse.

Enough good things can not be said about our CustomerCare team. They are crucial in differentiating our service from the competition. Their feedback, from serving our customers, is a valuable component of how we improve and develop new services.

Kick the tires with a free trial

Phone & Ticket Based Support

Our CustomerCare team is available from 8am – 5pm Monday – Friday excluding statutory holidays.

Canadians Supporting Canadians

All support calls go directly to our Edmonton, Alberta based CustomerCare team and not somewhere across the world.

24/7/365 Support Available

Like the comfort that comes from knowing you can get support whenever you need it? If that’s what you need you’re in luck.

"Prompt, polite response and quick resolution."
Support survey feedback from one of our excellent customers.

Common oneDesktop Questions

How can my business benefit from oneDesktop?

oneDesktop gives businesses the most compelling desktop computing user experience and decreases costs as applications like hosted Microsoft Office and other popular office productivity software licenses, and hardware are all included, with added CustomerCare technical support.

What is virtual/hosted/remote desktop and how is it different?

oneDesktop is a virtual desktop and looks and behaves exactly like a regular desktop computer. The only difference is that all applications, data and operating systems you use on the desktop are hosted in our secured, world-class datacenter. Access your desktop from anywhere, at any time on any device, via a secure internet connection.

How do I access oneDesktop?

It can be accessed using Microsoft Internet Explorer, Google Chrome, Firefox, Safari, and other popular web browsers over any standard high-speed wireless or wired internet connection.

Do I need anything special to use oneDesktop?

The only requirement to access oneDesktop is a high-speed broadband internet service and a standard web browser.

What kind of performance will I experience?

oneDesktop is designed to deliver similar or better user experience and performance than an average local desktop or notebook computer when running standard office productivity applications like hosted Microsoft Office, Microsoft Outlook, and business financial applications.

Will it be as reliable as my regular local office desktop?

oneDesktop’s standard Service Level Agreement (SLA) guarantees 99.9% uptime and service availability, equivalent to a maximum of 43.20 minutes per month of unscheduled downtime. A higher level of SLA is available should your business require a higher level of guaranteed uptime and availability.

Where will my applications, data, and email be hosted?

All applications provided as part of the standard oneDesktop are installed, executed, and hosted at NIRIX’s world-class datacenter. Our datacenter features state-of-the-art security that meets the regulatory requirements of highly-regulated industry.

What other kinds of applications can oneDesktop host?

oneDesktop can host and run other certified third-party applications such as your financial application. By running other business-critical applications in oneDesktop's infrastructure, you can decouple your business from IT by providing users access to a full set of application hosting and data hosting from anywhere, at any time, on any device, over any connection, without the complexity of acquiring and maintaining any internal IT infrastructure.

Got questions? We’d love to talk to you. Contact sales.