For the Pro and Starter plan there is no contract. You can either choose to pay for oneBackup monthly or yearly. In both cases you can cancel at any time. There is an agreement for the Enterprise plan.
Currently Windows Vista, 7 and 8 are supported for the Starter and Pro plan. We are working on a Mac version but have not yet released it. The Enterprise plan supports those operating systems along with OSX and Linux.
Cloud Computing relies on transferring files and data over the Internet. Transmitting or copying files over the Internet without any sort of security (e.g. VPNs, SSL, PGP, Encryption Certificates) to guard your confidential data is NOT safe. However, NIRIX’s oneBackup service is highly secured and complies with industry standard encryption methods like AES, TripleDES and TwoFish. NIRIX’s oneBackup service protects your information with:
A secured portal login page featuring encrypted SSL Certificates ensuring that your login and login credentials are safe.
Point-to-Point SSL communication between server and client.
Secure encryption of all data stored on NIRIX offsite data backup servers through 128-bit and 256-bit symmetric key encryption (AES, Triple DES, TwoFish).
Random Initializing Vector — a salt and iteration count is automatically generated by the software for EACH file when data is being encrypted.
Choose between encryption modes: either Electronic Cook Book (ECB) or Cipher Chain Block (CBC). 1024-bit RSA public key encryption (used by most certificate authorities today) for offsite data backup traffic.
If you get the Starter or Pro Plan you get something called Cloud Plus for free. Cloud Plus shrinks your data so it counts for less towards your storage quota. On average our users are able to fit 200 GB of regular, uncompressed data into the 100 GB Starter Plan. In this example it essentially doubles your space. It all depends on how well your data compresses though.
All data transmitted to NIRIX’s offsite data backup server at our secured datacenter are encrypted with your self-assigned encrypting key before it is sent to us. The encrypting key is NOT stored at NIRIX, nor is it stored on our remote backup servers. Without your encrypting key, the managed backup files are rendered useless to anyone and everyone. Only the user who knows the encrypting key can get access to the managed backup files to retrieve the original content.
Through independent audits NIRIX’s world-class datacenter has several certifications and compliances that prove it's datacenter follows the industry's best practises when it comes to customers' privacy and data security.