Your business’s data is worth protecting. You and others rely on it. Without it, your business would cease to exist.
If everything for you business is on 1 PC we’ve got a plan for that. For the rest of you, back up as many PCs as you like.
Need to back up your raw video footage? How’s your archived photo library? With oneBackup you can protect your files regardless of their size.
Your business is meant to grow and oneBackup is made to grow with it. Whether you are a one man shop or 100 strong, we can back up your hard work.
A backup service is useless if it’s unreliable. That’s why our Service Level Agreement guarantees oneBackup to be up and running 99.9% of the time.
For large amounts of data it is quicker to physically ship a hard drive with your data so we can directly upload it to out servers. After that incremental changes in your data are backed up via the cloud.
In the event that you need a large amount of data we can ship you an ecrypted hard drive with your backups so you can directly restore the data you need.
After the original file is backed up only the incremental changes are backed up in subsequent backups. This reduces storage space and speeds up backup times.
From office documents to media files, oneBackup can back them up without breaking a sweat. Even back up Microsoft Exchange databases and Microsoft SQL servers.
Back up your desktop, laptop, external hard drives NAS box or server.
Back up all your files even the ones that are opened.
To speed up the client side backup, oneBackup takes advantage of PCs with multi-core CPUs.
The control you need at your fingertips.
Who has access to what and what is being backed up is critical to a healthy backup strategy.
It doesn’t matter where you are in order to be in control of oneBackup.
Access the web interface from any device with a modern web browser.
Set up oneBackup to automatically handle all the heavy lifting.
Of course this is completely optional as you are always free to login and manually control your account.
As data backup users ourselves, we wanted a flexible admin panel that let us work the way we want, where we want. As a result, you can access and manage your backups on any device that has a modern web browser.
Choose between hourly, daily, weekly, monthly and custom schedules. You control when you want to run your backups and how frequently.
To gain an insight of what your business is backing up and how those backups are running, oneBackup provides a variety of customizable reports.
Get the added protection of backing up your data locally. Not only does this add another layer of redundancy it also allows for speedy data recovery if needed.
You have full control over how long you retain deleted data. Some regulated industries require lengthy retention periods and we make it possible to comply.
You are able to change user permissions on the fly. Have a new employee that needs access or maybe you want to lock down a disgruntled employees access.
For situations where you do not require a complete system restore, you have the ability to quickly and easily restore files or folders within minutes, completely online with a standard web browser.
Knowledge is power and oneBackup lets you know the specifics of each backup job – what was backed up, how it was backed up, when it was backed up, where it was backed up, and who backed it up.
We think Canada is a pretty great place. That’s why oneBackup is 100% privately owned by Canadians and all its infrastructure is in Canada too.
All your data is encrypted & physically protected.
From the very start, oneBackup is busy making sure only those you want to access your data can.
From encryption techniques to multiple overlapping datacenter security measures, oneBackup ensures your data stays secure.
All data is compressed and encrypted with 256-bit encryption before being uploaded and stored on the oneBackup servers.
The backup and restoration of your data is done through a Secure Socket Layer (SSL) channel.
Your encryption key is set by you. Only you and those you share it with can decrypt your data.
Our Canadian datacenter was made to keep your data safe.
We take the physical security of our datacenter very seriously. In addition to onsite trained security personnel, NIRIX ensures that all admitted have gone through a two-stage biometric authentication process to verify their identity.
The controlled environment is also monitored by a network of security cameras with low-light technology 24×7. Both interior and exterior activity is scanned and recorded for the surveillance team.
Our services are based not only on a secure and certified facility but also on a reliable one. When down time isn’t an option, many businesses look to redundant resources to support their operations. Here’s how all of our services benefit from the redundancy in our datacenter.
Redundant Power: redundant Uninterrupted Power Supply (UPS) systems and high-capacity backup diesel generators with fuel for a minimum of 24 hours of operation.
Redundant Cooling: redundant computer-controlled compressors and AC units.
Redundant Network: multiple internet carriers and fibre paths.
When you need help we’re here.
Our in-house CustomerCare team provides all the support for our enterprise, medium and small businesses. If you are comfortable finding answers on your own there is also a selection of knowledge base articles you can browse.
Enough good things can not be said about our CustomerCare team. They are crucial in differentiating our service from the competition. Their feedback, from serving our customers, is a valuable component of how we improve and develop new services.
Our CustomerCare team is available from 8am – 5pm Monday – Friday excluding statutory holidays.
All support calls go directly to our Edmonton, Alberta based CustomerCare team and not somewhere across the world.
Like the comfort that comes from knowing you can get support whenever you need it? If that’s what you need you’re in luck.
"Prompt, polite response and quick resolution."
Support survey feedback from one of our excellent customers.
Got questions? We’d love to talk to you. Contact sales.