Adopting Cloud Computing means choosing the best-suited Cloud Service Provider (CSP) for your business and your specific IT needs. Not all Cloud Service Providers are created equally; due diligence is extremely important during this search as the overall reliability of your chosen Cloud-based service depends upon the quality of the Cloud Service Provider. There are important criteria to evaluate: redundancy, service level agreements, historical performance, how the Cloud Service Provider monitors their service and their service optimization.
Level of System Redundancy. Perform a thorough investigation on the level of redundancy implemented in the Cloud Service Provider’s datacenter, as the level of redundancy will directly relate to the level of service you can expect for your Cloud service. Do they guarantee redundant power, Internet, and heating, ventilation, and air conditioning (HVAC) systems? Is there a related Service Level Agreement?
The Importance of Service Level Agreement. Service Level Agreement (SLA) stipulates the guaranteed percentage of service uptime and availability that you can expect for your Cloud service. Service Level Agreement is a service guarantee between your business and the Cloud Service Provider. It is important to have the SLA documented. Should the Cloud Service Provider not meet its service level, you may qualify for compensation as stipulated in the SLA. Ensure that your Cloud Service Provider offers a clear and guaranteed Service Level Agreement for your Cloud service.
What Your SLA Means
| Uptime | Downtime | Unscheduled Down Minutes/Month |
| 99.00% | 1.00% | 432.00 |
| 99.50% | 0.50% | 216.00 |
| 99.90% | 0.10% | 43.20 |
| 99.95% | 0.05% | 21.60 |
| 99.99% | 0.01% | 4.32 |
| 99.995% | 0.005% | 2.16 |
| 99.999% | 0.001% | 0.43 |
Historical Performance. Confirm that the Cloud Service Provider has a proven track record of service uptime and reliable IT solutions that can be demonstrated. Historical performance of a Cloud Service Provider is a good predictor for their future performance. Uptime is the number one most important factor for business success, so find a Cloud Service Provider that can demonstrate historical performance and resolution practices.
Monitoring and Performance Optimization. Does the Cloud Service Provider continually monitor performance to meet and constantly provide the optimal level of service performance? Cloud Service Providers like NIRIX have a team of technical professionals that monitor customer services, networks and infrastructure for any possible problems, and to maintain optimal performance.
Proven. Secured. Reliable.Others browsing here found these services helpful. | |
|---|---|
 | Choose Hosted Backup for Industry-level-SLA-protected online, offsite data backup to a secure, compliant, and scalable datacenter. |
 | Hosted Exchange email service is built on the Microsoft Exchange platform, and provides you with all the tools, reliability, and security required to stay connected. |
 | Hosted Server allows server-based application hosting with redundancy and compliancy without purchasing and managing your own equipment and datacenter. |
 | Hosted Desktop offers remote desktop access with all data and applications hosted at NIRIX’s highly-secured datacenter, with redundancy and compliancy. |
 | Store your server equipment in NIRIX's secured, compliant, and redundant datacenter for trusted hosting. |
Sign up to NIRIX's exclusive electronic newsletters and quarterly oneCloud Digest and get informed on the biggest business technology trend since the Internet.
