Do you have some questions about NIRIX Hosted Desktop complete desktop computing environment solution? Check out some of the common questions asked of our product. If you don’t see the answer that you are looking for, please contact us to reach one our professional Business Cloud Executive.
Q. What is Hosted Desktop Service?
A. Hosted Desktop from NIRIX is the most comprehensive business-class remote desktop computing platform, delivered on a Cloud Computing model. It is NIRIX’s premium advanced Cloud Computing service for a business that is ready to adopt all of the benefits and cost savings that remote access and application hosting with remote desktop Cloud Computing service delivers.
Q. Can My Business Benefit from NIRIX Hosted Desktop Cloud Service?
A. NIRIX Hosted Desktop Cloud service gives businesses the most compelling desktop computing user experience and decreases costs as applications like hosted Microsoft Office and other popular office productivity software licenses, and hardware are all included, with added CustomerCare technical support.
Q. What is Virtual/Hosted/Remote Desktop and how is it Different than a Regular Desktop Computer that I Use in My Business?
A. A virtual or Hosted Desktop looks and behaves exactly like a regular desktop computer. The only difference is that all applications, data and operating systems you use on the desktop are hosted “in the Cloud” – in our in our secured, world-class datacenter. Access your desktop from anywhere, at any time on any device, via a secure Internet connection.
Q. How Do I Access NIRIX Hosted Desktop Cloud Service?
A. NIRIX Hosted Desktop Cloud service can be accessed using Microsoft Internet Explorer, Google Chrome, Firefox, and other popular web browsers over any standard high-speed wireless or wired Internet connection.
Q. What Do I Need to Access NIRIX Hosted Desktop Cloud Service?
A. The only requirement to access your personalized NIRIX Hosted Desktop Cloud service is a high-speed broadband Internet service and a standard web browser.
Q. What Kind of Performance Will I Experience?
A. NIRIX Hosted Desktop Cloud service is designed to deliver similar or better user experience and performance than an average local desktop or notebook computer when running standard office productivity applications like hosted Microsoft Office, Microsoft Outlook, and business financial applications.
Q. Will it be as Reliable as My Regular Office Local Desktop?
A. NIRIX Hosted Desktop’s standard Service Level Agreement (SLA) guarantees 99.9% uptime and service availability, equivalent to a maximum of 43.20 minutes per month of unscheduled downtime. A higher level of SLA is available should your business require a higher level of guaranteed uptime and availability.
Q. Where Will My Applications, Data, and Email be Hosted?
A. All applications provided as part of the standard Hosted Desktop are installed, executed, and hosted at NIRIX’s world-class datacenter, “in the Cloud.” Our datacenter features state-of-the-art security that meets the regulatory requirements of highly-regulated industry.
Q. Can NIRIX Hosted Desktop Cloud Service Host or Run Other Applications Not Included in the Standard Hosted Desktop Cloud Service?
A. NIRIX Hosted Desktop Cloud service can host and run other certified third-party applications such as your financial application. By running other business-critical applications in NIRIX infrastructure, you can decouple your business from IT by providing users access to a full set of application hosting and data hosting from anywhere, at any time, on any device, over any connection, without the complexity of acquiring and maintaining any internal IT infrastructure.