New Service Plans for oneBackup V2.0
On July 27, 2015, NIRIX will be rolling out oneBackup V2.0. This is a major release hence the change in the major version number. So why is it a major release? What are the big changes and improvements with this release. I am glad you asked.
One of the biggest new change is the introduction of new service plans. With this new round of service plans, users will have unprecedent level of flexibility to scale up or scale down the cloud backup storage capacity.
Up to this point, small businesses had primarily two service plans for oneBackup; the Starter and Pro plan. These plans were pre-packaged with a set and fixed cloud backup storage capacity for a fixed monthly fee. For users on the Starter plan, should the storage requirement grow beyond the included 100 GB, upgrade to the Pro plan is the next logical step. Following this logic, a user on the Pro plan would upgrade to our Enterprise plan should additional storage be required beyond 500 GB. Under the Enterprise plan, users are able to purchase additional backup storage at any time with no upper limit.
With the release of oneBackup V2.0, there will continue to be 3 service plans (Starter, Pro, and Enterprise). Each plan is structured using a consumption model. Each plan starts off with a minimum of 100 GB of cloud backup storage. Users are able to purchase additional 100 GB blocks at any point in time with no upper limits without the need to move to a different plan. So it would seem the Starter and Pro is very similar to the Enterprise plan. And you are absolutely right. This not only simplifies our product offering for our customers, but offers seamless and familar experience as user upgrade from one plan to another when required.
Here is a refresher of the current Starter and Pro plan:
Here is the upcoming new Starter and Pro plan:
So how will this impact our customers? With the rollout of oneBackup V2.0, customers will automatically be migrated to the respective new plan. Features offer on your existing plan will automatically be “grandfathered” into the new plan if the feature is better on the current plan. On the other hand, if the feature on the new plan is better, then the user will get the new feature.
Pricing, however, will be based on the new plan. This is a good thing because the new plans are a little bit more cost effective. This means all customers will be given a credit. The amount of the credit will vary. Each month going forward, we will draw down from your available credit to pay for the monthly cost based on the new plan price. Due to the lower price and the fact the new pricing model is consumption based, customers may be able to use the oneBackup service past the original annual period.
Customers will receive additional information shortly after July 27, 2015 with specific details about their account due to this rollout.