Holiday Hours 2014
Our offices will be closed for several days in December 2014 and January 2015 to spend sometime with family and loved ones. We look forward to this time to relax and regenerate for all the work we will be doing in the upcoming year.
The following days our offices will be closed:
December 24, 2014 to December 26, 2015 as well as New Year’s day January 1, 2015.
We will be back to business as usual on January 2, 2015.
For emergency support requests, our CustomerCare team will still be available during this period. For customers with the standard CustomerCare – Pro support plans, which covers regular work days from Monday to Friday, 8AM-5PM, you can purchase after hours support incidents at the time of the call. For customers on CustomerCare – VIP support plans, which covers 24x7x365 including statutory holidays, you are welcome to call our CustomerCare team at any time for support.
Please refer to your contract for the CustomerCare support coverage that you are entitled to.
Have a great Christmas and Holiday Season.