Nirix Technology's innovative suite of IT Utility Services serves many businesses across differing industries and sectors. The solutions and services that Nirix provides have a great impact on businesses and the lives of the people who manage those businesses. But you don't have to believe what we say! Here's what our customers are saying!
Managed Backup
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"I'm in the business of capturing once in a lifetime memories for my clients. My digital photographs are my business. I can not afford to lose even one picture or I lose their dreams, memories, and their trust. Nirix's Managed Backup service lets me sleep better at night knowing my client's memories are protected even if I lose my store front."
- Chantelle Dickey
Principle Photographer
Pause Photography
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Managed Backup |
"Our old tape based backup system was not reliable and frequently would fail with some cryptic error message. I did not have the confidence in my existing backup system that I needed to have. Since moving to Nirix's very unique Managed Backup service, I get an email each day notifying me of a successful backup. Nirix's Managed Backup service is an excellent service where I now get an offsite, secured, unlimited, data protection solution for our golf club and I only need to pay the capacity we use."
- John Nielsen
Comptroller
The Derrick Golf and Winter Club
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Managed Backup |
"Managing over 100+ tapes that protect more than 250GB of data was very difficult. We were looking for a backup solution that would have much less management overhead, where data could be stored offsite, and where I wouldn't have to manage a tonne of tapes. Since migrating to Nirix's Managed Backup utility service, we have eliminated all of the headaches related to a tape-based backup solution. Deployed within minutes, I now have the peace of mind in knowing hundreds of gigabytes of my critical business data are backed up offsite in a secured facility in about half an hour which I can recover at any time from anywhere. That is several orders of magnitude faster and more reliable than our old complicated unreliable tape based solution. When you consider the total cost of ownership of a tape-based solution vs Nirix's Managed Backup, the choice is clear. Managed Backup wins."
- Business Manager
A world renown Clinical Trials Research Centre
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Managed
Email
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"Our biggest motivation to sign up to Managed Email from Nirix was the ability for
centralized calendar management. Collaboration between different departments
in the club has become more streamlines and booking events is much faster because
each department can instantly see what banquet rooms are available - a feature not
previously available with our old email system."
- John Nielsen
Comptroller
The
Derrick Golf and Winter Club
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Managed
Office |
"Being a small company, we were able to eliminate the costs of having an onsite
IT Coordinator by signing up to the Managed Office service from Nirix. It?s allowed
our organization to maintain focus on the core competencies of our business instead
of day-to-day technology operations. I find the service reliable, and support is
fast, accountable, personal and professional. The solutions and services that Nirix
provides have had a great impact on our daily operations, allowing our business
to run smoothly."
- Krista Winkler
Operations Manager
ReNUE
Properties
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Managed
Web Content |
"As many as 900 students, staff, and teachers browse the Internet
across our school district at any one point in time. The
Managed Web Content solution from Nirix gives us the ability to monitor, track, and control the
types of websites students, staff, and teachers are able to access in real-time.
This reduces our security risks and legal liability significantly. Nirix's Managed Web
Content service has allowed us to block out specific websites or categories of websites
that have little or no educational value across the entire school
division within minutes with little administrative overhead."
- Malcolm Heaven
Network Supervisor
Northern Gateway School Division
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Managed
Web Content
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"Before signing up for Managed Web Content from Nirix, I knew some of my employees
were spending time online engaged in non-work related activities; but it was difficult
to manage or know just how many hours out of the work day they spent on these activities.
With Managed Web Content, I can generate real-time reports of Internet activity
in the club, add and remove access to non-business related web site categories or
even specific pages. Since signing up for Managed Web Content, I have seen the club
as a whole become more productive due to less time spent online engaged in non-revenue
generating activities. Now I can focus my time on business that really matters to
the club."
- John Nielsen
Comptroller
The
Derrick Golf and Winter Club
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Managed Firewall
/ VPN |
"Our network on average was down 50% of the time due to Internet attacks and virus outbreaks. After we signed on with Nirix's Managed Firewall service, we've not been down once since that time. That's a drastic improvement! We have upgraded to more advanced features within our Managed Firewall service with Nirix since then."
- Jeff Desrochers, CEO
Travel Guardian
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Managed Firewall
/ VPN |
"Before we signed up to the Managed Firewall service from Nirix, our network often experienced intermittent connection issues to the Internet. Since switching over to Nirix's Managed Firewall/VPN service, our club's network has dramatically stablized. The staff at Nirix monitors and ensures our network is secure so I don't have to worry about it. This buys back time for me, as well, I now have the peace of mind knowing that the team at Nirix are protecting my network."
- John Nielsen
Comptroller
The Derrick Golf and Winter Club
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Managed HelpDesk |
"With Nirix Managed HelpDesk service, I was able to quickly gain
access to a pool of technical expertise. The personnel always prove to
be capable at helping me solve the little or big network issues that I
can't quite solve on my own. Their competence and knowledge about
security and Windows networking has earned my trust."
- Cameron Stobbe
Systems Administrator
LawDepot.com
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Managed HelpDesk |
"Our office has used Nirix's Managed HelpDesk service to gain access to business class technology support without the need to build our own team. Managed HelpDesk services has provided our firm much faster response, improved customer experience, and dramatically better cost predictability than building our own IT team. We have been doing business with Nirix for over 3 years now and Managed HelpDesk has delivered on its promise fast and accountable support."
- Business Manager
A world renown Clinical Trials Research Centre
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Managed HelpDesk |
"Nirix's Managed HelpDesk service has allowed our organization to maintain focus on the core competencies of our business instead of technology operations. Their service has been personal, accountable, and professional.
We can now count on a reliable business class helpdesk and technical support services without the need for us to invest heavily into non-core areas of our business."
- Ryan MacLean
VP & General Manager
The Crossing Company
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Managed HelpDesk |
"Since we've signed on to Nirix's Managed HelpDesk service, we have truly enjoyed the luxury of getting fast knowledgeable technical support. The Managed HelpDesk
service has allowed myself and our staff to truly focus on our business targets instead of dealing with the frustrations of technology operations. Nirix's Managed HelpDesk responds and takes ownership of the problem and never leaves you waiting. We are glad to have switched to Nirix Managed HelpDesk service."
- John Nielsen
Comptroller
The Derrick Golf and Winter Club
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Managed HelpDesk |
"The main reason we signed up for Managed HelpDesk was to get out of the business
of managing our network so we could instead maximize our internal resources with
customer facing and revenue generating activities. As a Business owner, you need
to ask yourself ?What do I do best?? If it is not managing your network and ensuring
you are operating at optimal efficiency, get a competent company to do it for you
so you can focus on your real strengths. For this reason alone, I would recommend
Managed HelpDesk for many Small to Medium sized Businesses."
- Larry Kaumeyer
President
Almita
Manufacturing
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Managed Network
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"Our school division was able to avoid
a potential loss of $25,000 due to unexpected device failures because Nirix's Managed Network service proactively alerted us to this issue BEFORE it happened.
The Managed Network service provides us around the clock network
monitoring and problem resolution. Nirix's team identified five device
failures across five school sites geographically dispersed and resolved
it within the promised service level without causing any major service
disruptions. A $40 shipping charge is a lot easier to swallow than
$25,000 in unexpected expenditures!"
- Malcolm Heaven
Network Supervisor
Northern Gateway School Division
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