SOLUTION OVERVIEW   
  A utility based secured, redundant, offsite backup solution that is easy to use and affordable.  Why spend your time managing tape libraries and backup tapes?
  SOLUTION DATASHEET 
 

Click here to download the Managed Backup Datasheet.

  HOW-TO GUIDES FOR MANAGED BACKUP
  Here you can find some "step-by-step" guides that will walk you through some of the more common tasks when using our backup service.
  FREQUENTLY ASKED QUESTIONS (FAQ)
  We all have questions about solutions and technologies.  See some of the most often asked questions and find out the answers to them!
 


MANAGED BACKUP - RESTORING DATA VIA THE WEB
Your online resource for Managed Backup

     

Before you can start restoring data from Nirix Technology’s Remote Backup Server, you will need to have the proper Java2 client installed on your computer (Java2 Runtime environment 1.4.1 or above is required for proper operations).  To download the latest Java2 client you can go to:
http://www.java.com/en/download/manual.jsp.

Installation instructions for Windows 95/98/ME/XP/2000/2003 clients only.

Step 1
Please ensure that you have the latest Java2 Runtime Environment (Java client) installed. Any version above version 1.4.1 will work. To download the latest Java2 client, you can go to http://www.java.com/en/download/manual.jsp to download and install the latest Java2 client (if required).

Step 2
Once you have the Java client installed, proceed to log into the Intelligent Network Systems (INS) Portal login from the computer or system for which you would like to restore the files to.

Step 3
Once you have successfully logged into the Managed Backup Portal, click the [RESTORE] link.

Step 4
At the restore page, you should see all of your backup sets that you have previously configured. Click on the backup set that you want to restore the files from (e.g. FileBackupSet1, MSSQLBackupSet1, ExchangeBackupSet1, or what ever unique name you called the backup set.) Keep clicking and drilling down into the backup set until you get to the file/directories for which you would like to restore.



Step 5
Once you have found the files / directories that you would like to restore, simply select it from the set (see below) and a check mark should appear beside all the files / directories that you would like restored. Once you have finalized your selection, click the [RESTORE] button to continue the restore process.

Step 6
You should now see the window similar to the one below. Please wait until the Java applet finishes initialization.



You may also see a pop up window like the one below. Check on the   "Always trust content from this publisher" and then click the [RUN] button to continue.

Step 7
You should now see the Restore button appear like the picture shown below. Click the [RESTORE] button to continue the restore process.

Step 8
A new window should pop-up like the one below.

Fill in the information as required in the following fields:

[RESTORE FILES TO] : In this field you can choose where you would like the files to be restored to on your system OR you may choose to restore to a mapped network drive. You can use the [BROWSE] button to navigate to where you want to restore the files to.

[DECRYPTING KEY] : Enter the ORIGINAL encryption key that you used as the encryption key for this backup set. By default when you first created the backup set, the agent uses your Login password as the encryption key. If you choose to use that as your encryption key then that is the encryption key you would enter here.
[NOTE] : Once a backup set is created and an encryption key is assigned to the backup set, it CAN NOT be changed. This is to protect the integrity of your encrypted files. Even when you decide to change your Login password this DOES NOT automatically change the encryption key on your backup sets! So please ensure that when you create your backup sets, you document and store your encryption keys and to which sets it relates to in a safe and recoverable place. If you lose or forget your encryption key for your backup set, you will NOT be able to recover your files!!

Step 9
To start your RESTORE click the [START] button. You should see the restore process begin:

Step 10
Once the files have finished restoring you can click the [CLOSE] button to close the restore applet.

If you require more detailed instructions, please refer to the User Guide here.




 
 

Download the User Guide

 
 


Click here to download the full user guide for Managed Backup.


 
     
 

Getting your data back

 
 


Backing up your data is always a good idea.  But now that you need it back, what are your options?

Nirix gives you flexible options so that you get your data when you need it.

Instantly online via the web
    - FREE online restores via the
      web portal
    - Available anytime 7x24x365
    - Free technical support if you
      need assistance1.
Portable Media Restores
    - Data can be written to CD or
      DVD and shipped to you for a
      nominal fee.
    - External Portable Data Vaults
      are available for large volume
      restores (e.g. 25 GB+)
Emergency Restores
    - 7x24 technical support
      available2
    - Reliable service you can count
      on. When a disaster strikes you
      can count on Nirix to be there
      when you need it the most.

 
     

 

 
  ©  Nirix Technology 2007  |   780.414.1556